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FreeLance Center Help Section

Click here to see the entire help section. If you still have questions after checking out our help section, then feel free to contact us!

Buyer FAQ

  • Can I withdraw money from my account?
  • Can I re-open a closed a project?
  • What does it mean if my project is frozen?
  • Can I transfer money to another buyer account?
  • How do I communicate with freelancers?
  • What is the minimum amount I can transfer to a Freelancer account?
  • How much does this cost?
  • Can I change the information I provided about my project?
  • What if I accidently transfered the wrong amount or transfered it to the wrong Freelancer?
  • What is a budget range?
  • If the freelancer ends up charging me less than he bid on my project, can I get a partial refund on the commission FreeLancerCenter takes?
  • When do you charge your commission and how much will it be?
  • Is there a fee to transfer money to a Freelancer account?
  • How do I close my project, extend it, or pick a programmer?
  • Do I have to pay freelancers through my FreeLanceCenter account?
  • How do I add money to my account?
  • Why should I use FreeLanceCenter for my projects?
  • Why do I have to choose the amount of days until my project needs to be done?
  • How does this work?
  • Do I have to add money to my account?
  • How do I pay a freelancer for a project?


    Can I withdraw money from my account?
    Yes, just click the "withdraw money" button in the account management area. You can currently request a check to be sent to you or receive payment through a PayPal account. Note that you cannot withdraw less than $25.00 at a time. Withdrawal by check will incur an $1.50 charge.

    Can I re-open a closed a project?
    No, you will have to open a new project.

    What does it mean if my project is frozen?
    This means the ending date you chose for the project has past. No programmers can place any new bids, you must either pick a programmer or extend the project.

    Can I transfer money to another buyer account?
    No, there should be no need to do this. Only freelancers need to be paid.

    How do I communicate with freelancers?
    You can post messages on the message boards. If you post a private message, only the user it's addressed to will be able to see it, that user will also be notified by e-mail that you posted a project for them.

    What is the minimum amount I can transfer to a Freelancer account?
    Currently the minimum is $5.

    How much does this cost?
    There is no signup fee and no monthly fee, but you are required to give FreeLanceCenter a commission on each completed project. The commission is 3% of the winning bid (minimum $1).

    Example: If you chose a programmer who bid $100 on your project, $3 will be deducted from your account.

    Can I change the information I provided about my project?
    No, but you can use the message board to post new info. If the information you provided is completely wrong, you can close your project without choosing a programmer and without any penalty. You can then go ahead and open a new project.

    What if I accidently transfered the wrong amount or transfered it to the wrong Freelancer?
    You will have to contact us and explain your situation. We might have to ask for confirmation from the Freelancer.

    What is a budget range?
    You can optionally specify how much money you are able to spend on this project.

    If the freelancer ends up charging me less than he bid on my project, can I get a partial refund on the commission FreeLancerCenter takes?
    Unfortunately no.

    When do you charge your commission and how much will it be?
    As soon as you choose a freelancer for one of your projects (a winning bid) it will be closed/archived and you will be charged 3% of the freelancer's bid, or $1, whichever is greater.

    Is there a fee to transfer money to a Freelancer account?
    No, there is currently no fee.

    How do I close my project, extend it, or pick a programmer?
    You can do all this by logging in to the account management area.

    Do I have to pay freelancers through my FreeLanceCenter account?
    No, you can pay them directly. It's just more convenient for you to use the FreeLanceCenter payment system. Note that you will still need to deposit money in your account to cover the commission we charge for completed projects. Thanks.

    How do I add money to my account?
    Login to the account management area and click on the "deposit" button.

    Why should I use FreeLanceCenter for my projects?
    Because we will find you the best programmers at the price you want to pay. When you post a project on FreeLanceCenter, Freelancers essentially compete for your business. It would take you a long time to request an estimate from as many freelancers just by browsing the Internet, and you still wouldn't have any real competition going on. Here, freelancers bid on your project much like an auction. They can place a new bid if they see another freelancers has placed a lower bid than there's, this will undoubtedly result in a low price for you. Plus, with no up front fees at FreeLanceCenter, you've got nothing to lose! Also, if you have ever had conflicts when agreeing on how to pay a freelancers, you won't on FreeLanceCenter. You can deposit money in several different ways (credit card, money order, etc.) and freelancers can withdraw money in many ways too, which means you don't have to worry about payments!

    Why do I have to choose the amount of days until my project needs to be done?
    There needs to be an end to every project, to leave room for new ones. But you can extend your project any time you want.

    How does this work?
    After signing up, you can open a project and provide all the details of the script you want. Freelancers will then be able to view your project and bid on it. This is similiar to an auction, but there is no mandatory end date and you choose the winning bid yourself. Once you have chosen a freelancer they will begin work on your project. That's it!

    Do I have to add money to my account?
    Not right away, but eventually you will probably have to. If your account balance is below zero dollars for more than 30 days your account will be frozen. You will not be able to create any new projects.

    How do I pay a freelancer for a project?
    You can transfer money from your FreeLancerCenter account to any freelancer, just click the "transfer money" button in the account management area.



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